Shipping policy
Shipping Policy
Last Updated: February 24, 2026
At Free Fly, we strive to deliver your favorite gear as quickly and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days.
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Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates vary based on your location:
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Standard Shipping: 5-7 business days.
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Expedited Shipping: 2-3 business days.
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Overnight Shipping: 1 business day (where available).
Note: Delivery delays can occasionally occur due to carrier issues or high-demand seasons.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
Free Fly is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
Free Fly is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact & Support
If you have any questions about your order status or need to update your shipping information, please reach out to our team:
📧 Email: freeflyclothingstore@gmail.com