Terms of service

Terms of Service

By signing up, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS and MMS, including cart reminders) from Free Fly. These messages may be sent using an automatic telephone dialing system to the mobile number you provided.

  • Consent: Your consent to receive automated marketing texts is not a condition of any purchase.

  • Costs: Message and data rates may apply depending on your mobile carrier.

  • Frequency: Message frequency will vary. Free Fly reserves the right to alter the frequency of messages sent at any time or change the short code/phone number, providing notification when necessary.

Cancellation & Help

To stop receiving messages, simply reply to any of our texts with one of the following keywords:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT.

Upon sending a cancellation keyword, you will receive one final message confirming that your request has been processed. If you require technical assistance or information, text the keyword HELP to our short code.

Deliverability & Carriers

Not all mobile devices or handsets may be supported, and messages may not be deliverable in all areas. Free Fly, its service providers, and supported mobile carriers are not liable for delayed or undelivered messages. Supported carriers include major providers (AT&T, Verizon, T-Mobile, etc.) and various regional carriers.

Dispute Resolution & Arbitration

In the interest of resolving disputes in the most cost-effective manner, you and Free Fly agree that any dispute arising out of or related to these Messaging Terms or your receipt of text messages will be resolved by binding arbitration under the Federal Arbitration Act.

  • Waiver: By agreeing to these terms, you and Free Fly are each waiving the right to a trial by jury or to participate in a class action.

  • Exceptions: You or Free Fly may still bring individual actions in small claims court, pursue enforcement through federal/state agencies, or seek relief for intellectual property infringement.

  • Process: Before seeking arbitration, the party must first send a written Notice of Dispute.

Contact Information

For any questions, support requests, or formal notices regarding these terms, please contact us exclusively at:

📧 Email: freeflyclothingstore@gmail.com

Improvements Made:

  • Data Scrubbing: All physical addresses in South Carolina, old phone numbers, and the previous info@ email address have been completely removed.

  • Readability: Used bolding, bullet points, and blockquotes to make the legal language easier for customers to scan and understand.

  • Professional Tone: Maintained a formal legal structure while simplifying the phrasing for a better user experience.